These terms of use and sale govern the use of Cronhound, a European HTTP job scheduling service hosted in France and published by Benjamin Marchand EI (see the legal notice).
1. Purpose and acceptance
They apply to anyone who creates an account. You accept them by ticking the box at sign-up; the date of acceptance is recorded. They prevail over any other document.
2. Account
You must give a valid e-mail address and keep your password confidential. A password account whose e-mail address was never verified is deleted after 7 days. You can delete your account at any time from the Account page.
3. Description of the service
Cronhound sends HTTP requests to the addresses you give, on the schedule you define, keeps the run history and alerts you when a run fails. Jobs are grouped into organizations and projects shared with the members you invite.
4. Plans and prices
Each organization has its own plan. Prices are in euros and exclude VAT; VAT at 20% is added and the amount you pay includes VAT. VAT number: Not provided.
The limits below are each plan's defaults. The publisher may adjust them for an organization; the Billing page shows the limits that apply to yours.
- Basic: €1.00 excl. VAT per month, i.e. €1.20 incl. VAT — 1 active job per project, minimum interval of 1 hr, timeout of 15 s, 7 days of history, 1 project, 1 member.
- Starter: €3.49 excl. VAT per month, i.e. €4.19 incl. VAT — 5 active jobs per project, minimum interval of 1 min, timeout of 30 s, 30 days of history, 1 project, 3 members.
- Pro: €9.99 excl. VAT per month, i.e. €11.99 incl. VAT — 20 active jobs per project, minimum interval of 15 secs, timeout of 120 s, 90 days of history, 3 projects, 50 members.
The paid subscriptions (Starter and Pro) are monthly, paid in advance online through our payment provider, and renewed automatically each month. To subscribe, the organization must first fill in its billing profile, which appears on its invoices. For each payment received, an invoice is issued and can be viewed on the Billing page. If a payment fails, the paid plan stays active until the end of the current period.
5. Cancellation
Only the owner of the organization can cancel the paid subscription, at any time from the Billing page; administrators cannot. Cancellation takes effect at the end of the current monthly period: the subscription stays active until the end of the period already paid, then stops. No refund is due when you cancel, including for the period already started. Until that period ends, a canceled subscription can be resumed from the same page. The organization then returns to the Basic plan: jobs over its limits are disabled, not deleted.
6. Right of withdrawal
If you are a consumer, you have 14 days from subscription to withdraw, without giving a reason and without penalty (article L221-18 of the French Consumer Code). To do so, send an unambiguous statement by e-mail to the publisher, for example:
“I hereby give notice that I withdraw from the contract for the Cronhound subscription (Starter or Pro) taken out on [date], for the organization [name]. Name: […]. Account e-mail: […]. Date: […].”
At payment, a box lets you request immediate performance of the service. By checking it, you ask for the paid subscription to start immediately and you waive your right of withdrawal for that subscription; payment cannot be made without this box. If you asked for the service to start during the withdrawal period without waiving it, you pay an amount in proportion to the service provided until your withdrawal (article L221-25). The refund is made within 14 days, using the payment method you used.
7. Acceptable use
- Only target servers you are allowed to call.
- Do not use the service for attacks, denial of service, spam or any unlawful purpose.
- Do not bypass the plan limits or the protections of the service.
In case of a serious breach, the publisher may suspend the jobs or account concerned, after notice except in an emergency, and terminate it if the breach continues.
8. Availability
The publisher makes reasonable efforts to keep the service available at all times (an obligation of means, not of result). Interruptions for maintenance or incidents can happen; a missed run is not caught up.
9. Personal data
How your data is processed is described in the privacy policy.
10. Intellectual property
The service, its code, texts and trademarks belong to the publisher or its licensors. You keep ownership of the content you enter and grant the publisher only the right to process it to provide the service.
11. Liability and warranties
You are responsible for the requests you configure and their effects on the target servers. The publisher is not liable for indirect damage or for third-party servers being unavailable.
If you are a consumer, you benefit from the legal guarantee of conformity for digital content and services (articles L224-25-12 et seq. of the French Consumer Code). Nothing in these terms limits your statutory rights.
12. Changes to these terms
The publisher may change these terms. You will be informed by e-mail or in the service at least 30 days before a significant change takes effect; you may then terminate at no cost.
13. Complaints, mediation and governing law
First send any complaint to technique@cronhound.eu.
If you are a consumer and no solution is found, you can refer the matter free of charge to the consumer mediator (article L612-1 of the French Consumer Code): Not provided.
These terms are governed by French law. A consumer may bring a claim, at their choice, before the court of the place where they lived when the contract was made or when the harmful event occurred (article R631-3 of the French Consumer Code). For professionals, the courts of the publisher’s registered office have sole jurisdiction.